FAQs

What does 'Final Sale' mean?
If an item is marked 'Final Sale,' this means that it cannot be returned or exchanged. Store credit or a refund will not be issued for any returned 'Final Sale' items.

Will you be getting ______ back in stock?
At a little shop we source items from all round the world but sometimes we are able to re-order.  Use the contact us page and we will see what we can do.

Where do you find your clothes?
All over! We carry a variety of products, and all of them come from different places and countries.

Can I use more than one coupon on my order?
No, sorry! Our system only accepts the last coupon entered. Coupon codes cannot be combined.

How do I change my email preferences?
If you've joined a little shop, you're automatically set to receive emails about our fun features and contests, exclusive opportunities, and first-to-know info, as well as other news and important order info. But, you can also customise the types of messaging you wish to receive. Wanna do that? First make sure you're signed in, then click on your name at the top of the page to access your email settings. From there, you can select, adjust, or limit your email preferences as you wish!

Where are a little shops products manufactured?
We search the globe to bring you the cutest, most unique items from designers all over the world, and sometimes, we don't have to look too far! We offer an extensive list of products made in NZ and Australia as well as UK, USA, India, Peru and China.  

My order status says, "paid" What does that mean?
'Paid just means that our system has successfully received your order! Once the order leaves our fulfillment center, we'll email you a tracking number, and your order status will change to 'Despatched'  However if you get an email to say payment has gone through but instead got Error Processing Payment message it means that the bank will not let us process this order - it could be for a number of reasons including: typing in the wrong number, expiry date, or code; or you are over your limit; or the card has expired (just some examples). Be reassured your card has not been debited and neither have A Little Shop stock levels they remain available until payment is complete.  If you believe there is nothing wrong with your card and you might have made an error please re-order.