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NEW CUSTOMERS

By creating an account with a little shop, you will be able to move through the checkout process faster, add items to your wishlist and check the status of your orders.

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User name has to be in alpha-numeric characters eg: johndow, johndow12
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Delivery & Returns

DELIVERY AND RETURNS
We aim to dispatch all orders that are placed Monday to Friday within 24hrs however please allow extra delivery time for weekends and public holidays.  Shipping rates are calculated as per below in NZD.

New Zealand
$6.00 flat rate
All New Zealand shipments are made through NZ Post Haste and generally take 2-3 working days. All NZ orders must be signed for upon delivery. So no PO Boxes please. Use your supplied tracking number any time to see your progress. Click here for the Post Haste tracker.

Australia
$6.00 AUS
All deliveries within New Zealand are sent via Toll and generally take 3 – 4 days for delivery. No PO Boxes Please.  Use your supplied tracking number any time to see your parcels progress. Click here for the Toll Fast Tracker.

America, EU Europe and United Kingdom
$25.00 NZD
All deliveries to the above countries are shipped via eretaildistribution.co.nz and generally takes 4 - 10 days for delivery.  Use your supplied tracking number to see your parcels progress.

Asia
$35.00

All deliveries to the above countries are shipped via eretaildistribution.co.nz and generally takes 4 - 10 days for delivery.  Use your supplied tracking number to see your parcels progress.

Rest of the World
$60.00 flat rate All international deliveries are sent via New Zealand Post. Use your supplied tracking number here. New Zealand Post Tracker.*

*Duties and Taxes
Please note that international delivery times may also vary due to custom delays and you may be responsible for import duties and other custom fees for your package.  We have no control over these charges and cannot predict what they maybe as they vary from country to country.  You may want to contact your local customs office before you make an order.

SHIPPING RESTRICTIONS
At this time we are unable to ship to PO boxes.

RETURNS
We want you to be happy with your purchase and for any reason you are not satisfied, return the item in its original condition within 14 days for a full refund, less shipping costs.  A little shop is not responsible for returns postage fees and original shipping charges are non refundable.  Products must be returned in original condition (unworn, unwashed, unaltered and with tags).

Please remember we do not exchange or return the following:
Sale items
Jewellery
Any items not returned in their original condition

Please note that all goods will be inspected on return and any item in unsuitable condition will be returned to you.

If upon delivery your item is defective please let us know by email info@alittleshop.co.nz.  We will arrange for a replacement to be sent to you, dependent on stock availability or we will refund or credit your online account for returns


A little shop cannot be held responsible for reimbursement or compensation for lost return packages sent to us, without proof of delivery. We highly recommend you track and insure your return package.

OUR RETURNS PROCESS (14 days)

A Little Shop

177 Ponsonby Road

Ponsonby

Auckland 1011

  • Ship your package using a traceable, insured shipping method. A little shop cannot accept responsibility for packages we do not ship. Please keep the tracking details for your own records.
  • You will receive an email once your return has been received and processed. Please allow 5 business days from the time we receive your return for it to be processed.

Please Note: Packages received at A Little Shop after the 14-day window will not be accepted and will be sent back to you.

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